Privacy Policy

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Ki Financial Pty Ltd (“we”, “our”, “us”) is committed to protecting the privacy of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 

This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with us for loan, mortgage, asset, and commercial finance services. 

We may collect personal and sensitive information, including but not limited to: 

• Full name, date of birth, residential address, and contact details 
• Identification documents (driver’s licence, passport, Medicare card) 
• Employment and financial details (income, expenses, assets, liabilities) 
• Credit history, credit reports, and banking information 
• Information required by law (e.g. Anti-Money Laundering and Counter-Terrorism Financing Act 2006 compliance) 

We may collect information directly from you through: 

• Application forms, emails, phone calls, or face-to-face meetings 
• Our website and online enquiry forms 
• Credit reporting bodies, financial institutions, and third-party service providers (with your consent) 

We collect, hold, and use your information for purposes such as: 

• Assessing your finance and loan applications 
• Arranging and managing loans with lenders on your behalf 
• Meeting our legal and regulatory obligations 
• Communicating with you about our services 
• Improving our services and business operations 

We may disclose your personal information to: 

• Banks, lenders, and other credit providers 
• Credit reporting agencies 
• Government agencies where required by law 
• Our professional advisers (accountants, auditors, legal representatives) 
• Technology and data storage providers who assist in our operations 

We do not sell your information to third parties. 

In some cases, we may store or process your information through cloud service providers located outside Australia. Where this occurs, we will take reasonable steps to ensure your data is protected in line with the APPs. 

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure data storage, restricted access, and encryption measures where appropriate. 

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or outdated. Requests can be made in writing using the contact details below. 

We may use your information to provide you with updates, offers, or services that may be relevant to you. You can opt out of receiving these communications at any time by contacting us. 

Our website may use cookies and tracking technologies to improve user experience and website functionality. You may disable cookies in your browser settings, though some features may not work as intended. 

If you believe we have breached the APPs, you can lodge a complaint by contacting us in writing. We will acknowledge your complaint within 7 business days and aim to resolve it within 30 business days. If you are not satisfied, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC). 

For any privacy-related queries, access requests, or complaints, please contact us: 

Ki Financial Pty Ltd

ABN: 37 661 437 038 

203/15/11 Deane St, Burwood NSW 2134 

0433 878 799 

info@caliortcapital.com.au